Payment

We prefer payment by direct deposit into our bank at:
Runaway Tours, St George Bank, Sydney, Australia
BSB – 112-879,
A/C no – 0416 75186
SWIFT Code for international transfers: SGBLAU2S

Payment can also be made by Visa, MasterCard, American Express or by PayPal.  PayPal service terms and conditions are applicable. You do not need to have a PayPal account to pay by credit card. N.B. There is a 3.5% bank fee when paying by credit card.

Cancellation Policy

If you cancel the tour 7 days or less out, there is a 20% fee. 96 hours or less out, 50% fee. 24 hours out, 100% fee for no show or cancellation.

Bookings for December 15 – January 5

If you cancel the tour 14 days or less out, there is a 20% fee. 7 days or less out, 50% fee. 96 hours out, 100% fee for no show or cancellation.

No refunds or discounts for bad weather.

Prices stated are in Australian Dollars ($AUD) and include GST.

Any additional hours or part thereof over the allotted tour hours will be charged at AUD$110 (inc GST) per hour.

We retain the right to cancel tours, vary itineraries and amend fares and days of operation due to extremes of weather or changes to operational conditions such as road closures, fire bans or other conditions beyond the control of the operator. At times it may be necessary to provide alternative transport or use the services of other tour operators.

There are no refunds for unused or partially used portions of a booked itinerary due to flight delays, schedule changes or any other reason.

The Tour Operator does not accept any liability for the acts, omissions, default or negligence of wildlife park, scenic rides or any other service provided used in connection with these tours.

The Tour Operator shall not be responsible or liable for death, illness or injury to any person, or loss of or damage to any property or otherwise due to the operator’s negligence nor any inconvenience, delay, injury, accident, theft or negligence caused to, or expenses incurred by, any client/passenger however caused by or arising out of services or failure to provide services.

These tours operate in environmental and culturally sensitive areas. Any person found willfully damaging the environment or indigenous art, or causing discomfort to others will be requested to leave the tour at the nearest public transport depot. Any costs incurred will be at that person’s own expense.

The Blue Mountains are usually about 5º C cooler than Sydney. Please bring appropriate footwear and warm clothing as temperatures can change without warning. High heels, thongs and sandals are not suitable.

Australian Government regulations prohibit smoking, consuming food or drinks and the drinking of alcohol inside all tourist vehicles in Australia.

Australian law requires that you must be 18 and over to be served alcohol in any licenced premises. Please bring ID if you look younger than 25.

Whilst all care is taken, no responsibility is accepted for lost belongings or delays.

Please wait outside hotel 5 minutes prior to pick up and allow 10 minutes for traffic.

ABN – 49 528 319 343 | Licensed tour operator – 30849 | Licensed by the National Parks and Wildlife Service – 17/68.